Privacy Policy
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we protect it.
Effective date: June 11, 2025
1Information We Collect
When you use our website or request a quote, we may collect the following types of information:
- Contact details — your name, email address, phone number, and company name.
- Project information — site location, project type, concrete specifications, budget range, and delivery preferences you provide in our quote form.
- Usage data — pages visited, time spent on the site, browser type, and IP address, collected automatically through standard web analytics tools.
- Communications — emails, calls, or messages you send us directly.
2How We Use Your Information
We use the information we collect strictly to:
- Prepare and deliver your custom concrete quote.
- Contact you to discuss your project details and follow up on your request.
- Schedule deliveries, site assessments, and project-related appointments.
- Improve our website and services based on aggregate usage patterns.
- Send occasional service updates or promotional offers — only if you have opted in. You can unsubscribe at any time.
- Comply with legal obligations as required by applicable law.
We do not use your data for automated decision-making or profiling.
3Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
- Service providers — trusted vendors who assist us in operating our website and business (e.g., email services, analytics), bound by confidentiality agreements.
- Legal requirements — when disclosure is required by law, court order, or governmental authority.
- Business transfers — in the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
4Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings at any time, though some features of the site may not function correctly without them. We do not use cookies to track you across third-party websites.
5Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy — typically for the duration of our business relationship and for up to 3 years afterward for legal and accounting purposes. Quote inquiry data from non-converting leads is deleted after 12 months. You may request deletion of your data at any time by contacting us at legal@rncconcrete.com.
6Data Security
We implement industry-standard security measures — including SSL/TLS encryption, access controls, and secure server infrastructure — to protect your information against unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at legal@rncconcrete.com.
8Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
9Children's Privacy
Our services are intended for adults and business professionals. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has submitted information through our site, we will delete it promptly.
10Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after any changes constitutes your acceptance of the updated policy.
Questions about this policy? Contact us at bherirmc2025@gmail.com or call +977 9858088691.